Cookies Policy

Last updated: January 2026

1. Introduction

This Cookies Policy explains how our website uses cookies and similar tracking technologies. By using our website, you consent to the use of cookies in accordance with this policy. If you do not agree to our use of cookies, you should adjust your browser settings accordingly or refrain from using our website.

2. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. Cookies are widely used to make websites work more efficiently and provide information to website owners. They help us recognize your device and store some information about your preferences or past actions.

2.1 Session Cookies vs. Persistent Cookies

Session Cookies: These are temporary cookies that expire when you close your browser. They allow us to link your actions during a particular browser session.

Persistent Cookies: These remain on your device for a set period or until you delete them. They help us recognize you as a returning visitor and remember your preferences.

2.2 First-Party vs. Third-Party Cookies

First-Party Cookies: These are set directly by our website and can only be read by us.

Third-Party Cookies: These are set by external services that appear on our pages, such as analytics providers or advertising networks.

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the operation of our website. They enable core functionality such as security, network management, and accessibility. Without these cookies, services you have asked for cannot be provided.

Examples:

  • Authentication cookies to remember your login status
  • Security cookies to protect against cross-site request forgery
  • Load balancing cookies to distribute traffic
  • Session identifier cookies

Duration: Session or up to 30 days

Legal Basis: These cookies are necessary for the legitimate interest of operating our website.

3.2 Functional Cookies

These cookies allow us to remember choices you make (such as your language preference or region) and provide enhanced, more personalized features. They may also be used to provide services you have requested, such as watching a video or commenting on a blog.

Examples:

  • Language preference cookies
  • Region or location cookies
  • User interface customization cookies
  • Accessibility preference cookies

Duration: Up to 12 months

Legal Basis: Consent (where required) or legitimate interest.

3.3 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve the way our website works, for example, by ensuring that users find what they are looking for easily.

Examples:

  • Google Analytics cookies to track page views and user behavior
  • Cookies to measure website performance
  • Error tracking cookies
  • A/B testing cookies

Duration: Up to 24 months

Legal Basis: Consent.

3.4 Advertising and Targeting Cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. They remember that you have visited a website and this information may be shared with other organizations, such as advertisers.

Examples:

  • Remarketing cookies
  • Interest-based advertising cookies
  • Frequency capping cookies
  • Conversion tracking cookies

Duration: Up to 24 months

Legal Basis: Consent.

4. Specific Cookies Used on Our Website

Cookie Name Purpose Type Duration
laravel_session Maintains user session state Strictly Necessary Session
XSRF-TOKEN Security token for CSRF protection Strictly Necessary Session
locale Stores language preference Functional 12 months
_ga Google Analytics - distinguishes users Analytics 24 months
_gid Google Analytics - distinguishes users Analytics 24 hours
cookie_consent Stores cookie consent preferences Strictly Necessary 12 months

5. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control the use of these cookies and cannot access them. These third parties have their own privacy and cookies policies.

5.1 Google Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics uses cookies to collect information about website usage. The information generated is transmitted to and stored by Google.

For more information: Google Privacy Policy

5.2 Social Media Plugins

Our website may include social media features, such as Facebook Like button or Twitter sharing. These features may collect your IP address and which page you are visiting, and may set a cookie to enable the feature to function properly.

5.3 Advertising Networks

We may use third-party advertising companies to serve ads when you visit our website. These companies may use information about your visits to this and other websites to provide relevant advertisements.

6. How to Control and Delete Cookies

6.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or delete certain cookies. However, if you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

To manage cookies in popular browsers:

  • Google Chrome: Settings → Privacy and security → Cookies and other site data
  • Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Cookies and website data
  • Microsoft Edge: Settings → Cookies and site permissions → Cookies and site data

6.2 Cookie Preference Center

You can manage your cookie preferences through our Cookie Preference Center, which allows you to accept or reject different categories of cookies (except strictly necessary cookies).

6.3 Opt-Out Tools

You can also opt out of certain cookies through these tools:

7. Do Not Track Signals

Some browsers incorporate a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want to have your online activity tracked. Currently, there is no industry standard for how to respond to DNT signals. At this time, our website does not respond to DNT browser signals or mechanisms.

8. Mobile Devices

If you access our website through a mobile device, you can control cookies through your device settings. Each mobile operating system has different methods for managing cookies:

  • iOS: Settings → Safari → Privacy & Security
  • Android: Settings → Site settings → Cookies (in Chrome browser)

9. Cookies and Personal Data

Some cookies may collect personal data. In such cases, the use of cookies is subject to our Privacy Policy. We process personal data collected through cookies in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Your rights regarding personal data include:

  • Right to access your data
  • Right to rectification
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object
  • Right to withdraw consent

10. Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, our operations, or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Cookies Policy on this page with an updated "Last updated" date.

We encourage you to review this Cookies Policy periodically to stay informed about our use of cookies.

11. Contact Us

If you have any questions about our use of cookies or this Cookies Policy, please contact us at:

Email: privacy@olux.lu
Subject line: "Cookies Policy Inquiry"

For general data protection inquiries, you can contact our Data Protection Officer at: dpo@olux.lu

12. Additional Resources

For more information about cookies and how to manage them, you can visit: